- On long-distance coach tickets purchased at Pesa ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the biglietto office.
How do Volte register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private distretto) Puro see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as per user of the system. To do this, go esatto the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be ed-mailed onesto you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out inizio the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys http://evobett.com/it made and the amount spent on their card by registering for access sicuro the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and ticket offices.
- Automatic sommita-up machines at the filobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, via the private settore of the website, providing you are per registered user.
How much credit can I load onto my card?
You can vertice up from �5 puro a maximum of �300, in multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line top-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and culmine-ups made after h take an insolito day puro become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
