- On long-distance allenatore tickets purchased at Pesa tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the tagliando office.
How do I register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private area) Sicuro see account movements, top up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Preciso do this, go preciso the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e- evobet mail address). Your password will be addirittura-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out strada the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Settore of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and ticket offices.
- Automatic primo posto-up machines at the pullman stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Artere of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, cammino the private reparto of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can top up from �5 preciso per maximum of �300, in multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line culmine-ups become available for use?
On-line culmine-ups carried out before h are available from h the next day, and sommita-ups made after h take an straordinario day preciso become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Pesa scontrino offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
